BuildCare™ · Free, always included
Buying new?
We’ve got you from
shortlist to keys.
BuildCare™ is our free new-build concierge, included for every 1800 Property client. We use real data to find the property that fits your goals, and an independent solicitor
reviews your contracts at no charge.
Independent inspectors check your build along the way, with a final inspection before you get the keys. It all lives in your personal online portal, so no email gets lost in junk.
No fee, and no mark-up. Builders and developers pay us when you buy,
so you pay the same published price you would going direct.
what your
BuildCare™
package
looks like
Buying a new build is a different game. You’re committing to a home that doesn’t exist yet and signing contracts written by the other side’s lawyers. Then you wait while it’s built: typically 6 to 10 months for a house, and up to two years for an apartment, with progress payments going out along the way.
Most buyers go it alone and hope for the best. BuildCare™ puts one team in charge of the whole journey, so nothing falls through the cracks between the builder, the solicitor, the lender and you.
Step One
Find the right fit
We start with you: your goals, budget and timeline. Our data team then runs PropertyLogic™-powered analysis on every candidate property in our catalogue. That includes suburb intelligence drawn from 15,000+ Australian suburbs, growth forecasting, and a 10-year cash flow model built around your numbers: income,
deposit, loan type, depreciation and any grants you’re eligible for. You get a shortlist with side-by-side comparisons, honest trade-offs and a go/no-go meeting before you commit to anything.
What you get
A recommendation backed by data, not a sales brochure.
Step two
Know exactly what you’re signing
Before you sign, an independent solicitor or conveyancer reviews your land and building contracts at no charge to you. They cover covenants, sunset clauses, body corporate details, finance conditions and key dates. You get a plain-English summary
you can actually read, and our contracts team handles the back-and-forth with the seller’s side.
What you get
No nasty surprises hidden in the fine print.
Step three
Stay across the build
Once contracts are signed, we’re your build-side bodyguard. We track every milestone (slab, frame, lock-up, fixing and practical completion) and post photos and notes to your portal at each stage. The builder deals with us, so you’re not the one chasing site supervisors.
At key stages, independent inspectors check the work at no cost to you, and they report to you, not the builder. If a variation or delay comes up, we find out what changed and why, explain your options and keep pushing for answers. It’s our peace-of-mind process: we work alongside the builder to make sure your build is going to plan and meets our standards, so you don’t have to worry about it.
What you get
Peace of mind without living on site.
Step FOUR
Handover, settlement and beyond
Before handover, a licensed independent building inspector carries out a Practical Completion Inspection, included at no cost to you. Any defects are documented before the keys change hands, so the builder can fix them before you take ownership. We coordinate the rest (final documents, insurance and property management setup), so you’re ready to move in or lease it out. Then it’s time for the champagne.
We don’t disappear at settlement, either. Every six months, we review how your property is tracking against your original goals.
What you get
A property ready to live in or rent, and a team that sticks around.
Why BuildCare™
Free, and upfront about why
You pay no fee for BuildCare™ and no mark-up on the property. Builders and developers pay us when a client buys.
Data behind every recommendation
Every property we show you has been through the same analysis we sell to
developers and sophisticated investors.
Independent checks, included
A free contract review, independent inspections during the build and a final
inspection before keys. For off-the-plan purchases, we arrange and pay for an
independent valuation before settlement.
Selective about who we work with
We look closely at the builders and developers in our catalogue, because we’ll be working with them on your behalf for months.
One team, one point of contact
You don’t have to juggle builders, solicitors, inspectors and insurers.
Everything in your portal
Updates, photos and documents are all in one place, and your broker can stay in the
loop if you want them to.
Who it’s for
First-home buyers who want a guide through unfamiliar territory. Families building
their next home. Investors who want the right asset without managing the build.
Interstate and overseas buyers who can’t be on site.
Want to go further?
BuildCare™ is included for everyone who buys through us. If you want more:
PortfolioLogic™
It’s for buyers planning more than one property. It includes
everything in BuildCare™, plus a structural session with an accountant partner, a 10+ year portfolio roadmap and your own live portfolio dashboard.
PropertyLogic™
It’s standalone market intelligence for micro-developers and
sophisticated investors deciding where to build or invest.
FAQs
It’s our free new-build concierge, included for every 1800 Property client. We help
you choose the right property, arrange a free independent contract review, track your
build with independent inspections along the way, and coordinate a final inspection
and handover. After settlement, we keep reviewing your property every six months.
Builders and developers pay us a commission when a client buys through us, much
like an airline pays a travel agent. You pay the same published price you would going
direct, with no mark-up and no fee to us. The only time you pay us is if you choose one
of our optional strategy services, PropertyLogic™ or PortfolioLogic™, before you
start your search, and we’ll always tell you the price upfront.
Your broker still handles your finance, and we’ll keep them updated if you’d like. The
contract review is done by an independent solicitor or conveyancer we arrange at no
charge, though you’re welcome to use your own. Our cash flow modelling helps you
compare options, but it isn’t financial, tax or legal advice.
No one honestly can. What we can promise is that you’ll hear about issues early and
understand your options, and that independent inspectors check the work during the
build and again before you take the keys.
Values can move between signing and completion. That’s why we arrange and pay for
an independent valuation before settlement, so you know where you stand and your
finance isn’t caught short.
BuildCare™ comes free whenever you buy through us. PortfolioLogic™ adds a full
portfolio strategy on top. PropertyLogic™ is standalone research for people who
want the data and prefer to buy on their own terms. If you start with PropertyLogic™
and later buy through us, BuildCare™ is included automatically. You never need to
upgrade to get it.
Build with someone in your corner.
Tell us what you’re after, and we’ll take it from there
Disclosure
For off-the-plan purchases, we commission a fully independent valuation before settlement. Property values can change between contract signing and completion. An independent valuation gives you a clear picture of current market value and helps ensure your finance approval is not placed at risk when settlement arrives.
